Tuesday, July 06, 2010

How to get Dell Photo 964 to work on Windows 7 64 bit

The R146813(click on the link to download)driver works on Windows 7 64 bit enterprise(Tested by me). Follow the following steps exactly, or it will not work. This is how I got the AIO 964 printer to work in Windows 7 from start to finish.

1. Open device manager and uninstall the printer making sure to tick the "Delete the driver software for the device" box.
2. Unplug the USB cord for the printer.
3. If you have previously tried installing the dell drivers using the setup.exe make sure to uninstall the printer drivers and supporting application. if not disregard this step.
4. Run the clean up patch (R166225.zip)
5. Reboot
6. Right click on the installer and go to the "Compatibility" tab. Check "Run this program in compatibility mode" and choose "Windows Vista" Finally check the "Run as Administrator" option. Click Apply and OK.

7. Install the R146813 drivers plugging in the printer when prompter by the installer.

Your 964 will be working on your Windows 7 64 bit :-)

3 comments:

Unknown said...

Worked Like a Gem, need to follow instructions exactly as stated, tried initially running without selecting it as the administrator but realised i needed to.

Unknown said...

Doesn't work. can't get past downloading and getting the file unzip R16225 or whatever it is. It wants to open in PDF and it won't. don't have anyfiles unzipped to try.

Unknown said...

Shahab ~ You're a Godsend! I had this damn thing working before on win7 and compleatly forgot how I got it to function. You saved me soooo much time!! I love you.